Please note that appointments require a 48 hour cancellation notice. Appointments canceled with less than 48 hours notice will incur a 50% charge of the service scheduled.

Late Policy: To ensure efficient scheduling we kindly ask all clients to arrive on time. We allow a 15 minute grace period, bu beyond that, a late fee of $25 will apply. or your appointment may be canceled at our discretion.

We accept cash and all major forms credit/ debit cards.

A credit / debit card is required to secure your appointment slot. This policy is in place to enforce or cancellation and no show policy. Please note that same day cancellations and no shows are subject to a 50% charge of the scheduled service on the card provided.

Yes, walk-ins are welcome. For weekends, we recommend calling or texting ahead to confirm availability for prompt service. 718.308.5557

Prior to your appointment, Please ensure that your hair is completely detangled and free of braids, knots, and twist. Failure to do so will result in an additional fee for braid removal or detangling services.

Regrettably, at McQueenLuxeHair, we do not offer discounts for clients who choose to wash their own hair or bring their own products. Please note that our services include a thorough shampoo and blow-dry by our experienced hair care professionals.

Currently, we do not supply hair for extension services. However, we are happy to recommend reputable hair companies for your extension needs.

Prior consultation is mandatory for the following services: Microlinks, Tape-ins, and all chemical services. Any appointment made without a consultation will be subject to cancellation.

For extension coloring services, kindly ensure that all bundles are brought in at least a week before your scheduled appointment time to guarantee the quality and satisfaction of our work.

No. Only individuals being serviced are allowed in the salon.

Please note that our salon does not provide additional children services beyond those listed on our booking site, as we do not specialize in children’s hair care. Furthermore the time required for children’s hair services may not align with our salons operational hours. Updated 7/24: Effective September 1, 2024, McQueenLuxeHair will temporarily suspend all children services until further notice. Children services will be available only during special promotions and seasonal events. Thank you for understanding.